Everything Your Team Needs

Yes. The software itself is free and open source under GPL-2.0. You can download it, install it, and use it without any licensing fees. Professional services (installation, customization, hosting, support) are available from Droptica as paid services.

Yes. Open Intranet is built on Drupal, which has an extensive module ecosystem with 50,000+ available modules. You can use existing modules or develop custom modules for your specific needs. Most customizations can be delivered without modifying core code.

Full professional support is available from Droptica (Open Intranet creator), covering SLAs, ongoing development, customization, and managed services. See pricing details for current packages and SLA tiers. Community support is also available through Drupal community channels (drupal.org issue queue, Slack).

The software is €0. Real cost depends on implementation, hosting, and support. For a 300-person company, total 5-year cost typically runs €25,000–80,000 versus €144,000–300,000 for a SaaS intranet at €8 per user per month. Use our TCO calculator to see your numbers.

No. The GPL-2.0 license means unlimited users at no additional cost forever. Professional services (hosting, support) are priced as flat packages, not per-user. Whether you have 50 or 5,000 employees, the software cost stays €0.

If your team implements Open Intranet itself, there is no cost beyond the time your team spends — the software is free under GPL-2.0. Enterprise implementations delivered by Droptica start at €5,000, depending on customization, integrations, and migration scope. See the pricing configurator for an estimate tailored to your needs.

Yes. Open Intranet runs on Drupal, used by EU public sector, government agencies, and regulated industries. You control where data is stored, what is logged, and how long it is retained. Full GDPR data export and right-to-erasure workflows are supported out of the box.

You decide. Self-host on your own infrastructure, choose Droptica's EU-only managed hosting (Frankfurt or Warsaw data centers), or any cloud you prefer (AWS, Azure, GCP). Data never leaves the jurisdiction you choose. On-premises deployments behind a corporate firewall are fully supported.

High. Open Intranet runs on Drupal, which has 20+ years of proven security track record — trusted by EU institutions, governments, universities, and Fortune 500 companies. It inherits the Drupal Security Team's coverage for core and contrib modules, including coordinated security advisories and a defined response SLA. Droptica delivers Open Intranet-specific patches in the same cadence. Penetration testing and security audits are available as paid services for organizations with internal compliance requirements.

Yes. Open Intranet supports OpenID Connect and SAML 2.0 out of the box, with pre-built recipes for Microsoft Entra ID (Azure AD), Google Workspace, Okta, and Keycloak. Setup typically takes 30–60 minutes per provider. Custom SAML 2.0 providers and on-premises identity systems are also supported. See our SSO setup guide.

Yes. Users, groups, and attributes (department, position, office, manager) sync automatically on a configurable schedule. AD groups can map to Open Intranet roles for permission management. Both LDAP and Microsoft Active Directory are supported.

You choose the AI provider — OpenAI, Anthropic Claude, Mistral, or an on-premises LLM. Vector embeddings for AI-powered search are stored in your own database (pgvector). No data leaves your infrastructure unless you explicitly connect to a third-party LLM. AI features can be disabled entirely if your security policy requires it.

Yes. Migration is possible from SharePoint Online (documents, lists, users, permissions), Confluence (spaces → knowledge base, pages, attachments), and Workplace from Meta (groups, posts, files). Migration projects typically run 4–12 weeks depending on data volume and complexity. See our migration guide.

2–4 weeks for simple implementations (default configuration, light branding, no complex integrations), 6–10 weeks for typical mid-size rollouts with SSO and basic customization, and 12–20 weeks for fully customized enterprise deployments. Migrations from existing systems and integrations with HRIS/ERP add 4–12 weeks depending on scope. The first usable instance is typically live within the first week regardless of project size.

Yes. Extensive public documentation covers installation, configuration, and day-to-day administration — enough for technical teams to self-onboard. On top of that, admin training, editor workshops, and end-user video walkthroughs are included in Business and Enterprise packages. Training-only packages are available for organizations doing self-implementation. All training materials can be co-branded and added to your own knowledge base.

Open Intranet is fully responsive and works on any mobile browser — no separate app required, and well-suited for deskless and frontline workers. There is no off-the-shelf native mobile app. If you need a dedicated iOS/Android app (push notifications, biometric login, offline reading), Droptica builds custom mobile applications as a separate engagement.

Droptica has been operating since 2013 (13+ years) as an established agency, so this is a low-probability scenario. But more importantly: it doesn't matter. Open Intranet is GPL-2.0 open source, the full source code is on drupal.org, and any Drupal agency in the world can take over development, hosting, and support. Your data, customizations, and infrastructure stay with you regardless of any single vendor relationship — that's the structural advantage of open source over SaaS.

Yes. The default theme is built to WCAG 2.1 AA standards, including keyboard navigation, screen reader support, focus management, and high-contrast mode. An accessibility statement is included with every deployment for public sector compliance requirements (EN 301 549 in EU, Section 508 in US).

Yes. Drupal core supports 100+ languages with full content translation workflows, automatic language detection, language switcher, and RTL support (Arabic, Hebrew). Each piece of content can have separate translations with independent publishing workflows. Common in deployments for international organizations and multi-country government agencies.

Yes. Open Intranet can successfully scale to very large enterprises. For larger scale, we recommend Solr search, Redis caching, and horizontal scaling on Kubernetes or managed cloud (AWS, Azure, GCP). Performance benchmarks and reference architectures available on request.

Major releases every 2–3 months. Latest stable: 1.9.0 (February 2026). The roadmap is public on drupal.org. The project is actively maintained by Droptica with 11+ contributors and the broader Drupal community, with security advisories covered by the Drupal Security Team.